How a tourism officer became a key link between his community and health facilities

In our first tale from Narok , we visited Robert Magero, the nursing officer at Etereti Dispensary in Narok South. As the only health worker in the facility he faces many daily challenges. Mark Lari Letoluo, a community health worker in Ololung’a, can relate to this. He was devastated by the situation of pregnant women and mothers in his community and took a course, organised by the county government, on community health to make a change.


Lack of a delivery couch for pregnant mothers is not uncommon in some hospitals in parts of Kenya. Equally common in Ololung’a area in Narok County, are mothers giving birth on their way to the health facility.

Community health Kenya
Mark Lari Letoluo is a community health worker in Ololung’a, Narok County.

Mark Lari Letoluo is a community health worker in Ololung’a. Born and raised here, Mark says this is a familiar story: “There was a day a pregnant mother delivered on her way to the hospital. The roads were impassable. Only a bodaboda, a motorcycle serving as a taxi, could help. Despite the heavy rains that day, the woman’s family had to opt for this means of transport. We watched helplessly as the new mother struggled to sit on the bike, moments after giving birth,” recounts Mark.

Community health Kenya
This is one of the main roads connecting Narok town and Aitong area. For pregnant mothers and other patients from this area, it is always a challenge to access health facilities due to a poor road network.

This is the helpless picture for many mothers in this area and other parts of the county where poor road infrastructure is a challenge. The incident inspired Mark to find a solution to what he described as ‘immense suffering for women’ in his community. He has since volunteered in various ways in the community. In early 2020, Mark undertook a standardised course by the county government on community health. In Kenya, community health workers are Level 1 healthcare providers, who primarily work in the community and are trained to provide basic services like immunisation or family planning methods. They are also the link between the community and the health facilities and often do referrals. Depending on the health policies in each county, some counties have put their health workers on a monthly stipend (ranging between $ 20 – 30 a month). In some cases, this stipend is supported by NGOs while in other instances counties have put this in their annual budgets. Graduating from the course, Mark’s hope was to directly take part in the transformation of his community, particularly in regard to maternal and adolescent health.

Community health Kenya
Maternal health is an issue in Narok County.

Maternal and newborn health management is however still a challenge in Mark’s community. The majority of women, he says, opt to give birth at home. “The bigger challenge, however, is preparing to get pregnant and getting the right supplements for the mothers until they give birth,” he adds. He emphasises the need for proper post-natal care, such as ensuring that women are exclusively breastfeeding up to six months after delivery, if possible.

According to Mark, getting a health worker or a patient assistant who can communicate to the mothers in their local language will go a long way in enabling them to be better informed about their health rights.

Community health Kenya
Community health Kenya

Being a member of the community and speaking the local language helps Mark to connect with the mothers.

On a Tuesday afternoon, Mark resumes his home visits in Ololung’a area in Narok County. This is his daily routine. A trained tourism professional, Mark has been instrumental in empowering young people with sexual and reproductive health and rights education, sanitation, and is now actively involved in COVID-19 messaging as a health volunteer.

Mark, a community health volunteer, administers Vitamin A supplements and deworming tablets to children in Etereti village in Narok South, Narok County.

On an ordinary day, he reaches over ten homes. His work ranges from routine immunisation (e.g., vaccines against tubercolosis or mumps, measles, and rubella) to reproductive health talks with young people in the area. “I have always loved people. Here at home, our community is very connected. We do everything as a community. For instance, if a child falls sick, we all have to contribute for the child’s medical bills whether you belong to that family or not,” he says. This exposed Mark firsthand to the needs of the community.

In a normal week, Mark travels widely in his community. He says he doesn’t want to be remembered for anything: “I just want my community to be liberated. Toilets to be built, health facilities to be well equipped and a society that is well civilised.”

For him, planning is key. He has set days for different activities. “Today was my day for vaccinations.” Two or three times a week, he is in the community ensuring that they are adhering to the recommended health standards. He goes into the manyattas (traditional Maasai houses) to ensure that their houses are well ventilated, have toilets and inhabitants are washing hands regularly.

Mark with community members. He often engages men, women and youth on conversations regarding their health.

Because of the coronavirus, Mark has to ensure that people are adhering to the government directives. For effectiveness in his community work, his role goes beyond just issues around health. “After a training in a homestead, we take time to socialise. This way, people internalise the message more,” he says. In 2019, Mark won the Maa Mentor of The Year Award for his outstanding work in the community—a community that has to rely on people like him to get access to basic healthcare.

Mark sits on the traditional Maasai stool that signifies power bestowed on adult men. In 2019, Mark won the Maa Mentor of The Year Award for his outstanding work in the community.

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